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Handling Complaints

Handling Complaints

Outline

School Complaints

Description

Complaints being considered in schools seem to be increasing in number and complexity. In this session, the DfE guidance will be considered and there will be a chance to discuss a model policy. The role of governors in the handling of complaints will be outlined as well as when governors should not get involved!

Governors will be given the chance to consider some scenarios and to discuss how they would approach each situation.

12 Feb 2019 19:00 - 21:00

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Governor Services
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Date and Time

12 Feb 2019 19:00 - 21:00

Venue

Training Room TR2, Town Hall, Main Road, Romford. RM1 3DB

Trainer

Maureen Smith
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