This website is run by HES (Havering Education Services). It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- zoom in up to 300% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Parts of this website are not fully accessible. For example:
- some pages and document attachments may not be clearly written
- some pages may have poor colour contrast
- some heading elements may not be consistent
- some images may not have good alternative text
- many documents are in PDF format and are not accessible
- time-out of log-in can't be controlled
- more than a few navigation links to consider
If you need information in a different format contact us via firstname.lastname@example.org or call on and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need, for example, audio CD, braille, BSL or large print, accessible PDF
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us via email@example.com.
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS) via www.equalityadvisoryservice.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
HES are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
The following content does not need to comply with the accessibility requirement until September 2020, because it was published before September 2018.
Images on pages do not always have suitable alternative text. Some images are missing alternative text, some have incomplete text and some have ‘placeholder’ as alternative text. This fails WCAG 1.1.1A success criterion (Non-text Content). We plan to identify and fix these by September 2020
Headings on some pages are not in a logical nested order. We plan to identify and fix these by September 2020.
Buttons on some pages do not have a correct role identified, which affects how they work with assistive technology. This fails WCAG 2.1A success criterion 2.5.3 Label in Name. We plan to identify and fix these by September 2020.
Guidance will be created to help content authors understand the requirements for captions and audio description for all new videos. This is related to WCAG 2.1A success criteria 1.2.2 (Captions (Prerecorded)) and 1.2.3 Audio Description or Media Alternative (Prerecorded).
Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.
We understand that the regulations don’t require us to fix PDFs or other documents published before 23 September 2018, if they’re not essential to providing our services. However, if you need information in an alternative format, email firstname.lastname@example.org.
This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.
We plan to identify and fix issues according to the timescales shown for each area above.
This statement was prepared on 23 September 2019. It was last updated on 29 May 2020.