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COVID-19: Advice Helpline for Education & Early Years Settings

Dear Colleague,

The Department for Education has launched a new helpline to answer questions about COVID-19 related to education and early years. 

Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk

Opening hours: 8am to 6pm (Monday to Friday) 

It is also recommended that all education settings regularly check the latest guidance on GOV.UK. 

Following enquiries from early years providers, I can provide reassurance that at this stage, the LA will continue to fund any provider, including childminders, that has to close or where there is reduced attendance arising from Government guidance on delaying the spread of the coronavirus.

Many thanks,


11 Mar 2020

Trevor Cook
Customer Services
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